We follow the Data Protection act 2018. We protect individuals’ rights to privacy. We only
share personal information of data subjects if there is a contractual or regulatory
requirement, a legal basis, or by consent of the individual.
2. Scope This procedure sets out the rules and processes for sharing the personal
information of data subjects. It applies to all employees, volunteers, contractors, agency
workers and trustees processing personal information for Gratitude Music Festival.
The type of personal information we collect
We currently collect and process the following information:
• Names of individuals
• Addresses of individuals
• Contact numbers for individuals
• Email addresses for individuals
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the
For us to issue you with a ticket or service.
For us to update and inform you of events or services.
We also obtain contact information from competition partners, including publishers, who
provide us with details of competition entrants to issue prizes and, where entrants have
given consent, for marketing purposes.
We use the information that you have given us to
Send you discounted offers on coming events and services
To update you on how the funds raised by Gratitude events have been used.
We may share this information with HiS Charity: HiS Help Information Support Reg:1190550
who is our sister charity that uses the funds raised by Gratitude Music Festival to provide
the service for men and young lads with mental ill health.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on
for processing this information are.
• Your consent. You are able to remove your consent at any time. You can do this by
contacting email@example.com if you are unable to remove yourself from
the data base through our website
How we store your personal information
Your information is securely stored.
We keep email addresses and names until you decide you no longer wish to be updated or
sent information on our charity. We will then dispose your information by deleting your
data off our mailing list within Mailchimp.
We will protect people’s interests and privacy when:
• discussing personal information in conversations
• using telephones
• using computers or devices when in open plan offices or public areas
• recording information on voicemail, answering machines, video or audio devices When
sharing personal information.
• use private offices, rooms or spaces provided by HiS Charity when possible.
• take care to make sure they are not overheard by anyone who has no need to know the
information being discussed. For example, calls must not be made or taken in confined
public places or on public transport.
• use privacy screens on computers and laptops if using in open plan offices or on public
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you
think is inaccurate. You also have the right to ask us to complete information you think is
Your right to erasure – You have the right to ask us to erase your personal information in
Your right to restriction of processing – You have the right to ask us to restrict the
processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of
your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal
information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we
have one month to respond to you.
Please contact us at firstname.lastname@example.org if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a
complaint to us at email@example.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk